RT Journal Article SR Electronic T1 Patients teaching patient safety: the challenge of turning negative patient experiences into positive learning opportunities JF BMJ Quality & Safety JO BMJ Qual Saf FD BMJ Publishing Group Ltd SP 4 OP 6 DO 10.1136/bmjqs-2014-003655 VO 24 IS 1 A1 Stang, Antonia S A1 Wong, Brian M YR 2015 UL http://qualitysafety.bmj.com/content/24/1/4.abstract AB