%0 Journal Article %A Megan L Ranney %A Clayton A Peimer %T Online emergency department ratings, patient satisfaction and the age-old issue of communication %D 2016 %R 10.1136/bmjqs-2015-004806 %J BMJ Quality & Safety %P 1-2 %V 25 %N 1 %U https://qualitysafety.bmj.com/content/qhc/25/1/1.full.pdf