RT Journal Article SR Electronic T1 Emotional harm from disrespect: the neglected preventable harm JF BMJ Quality & Safety JO BMJ Qual Saf FD BMJ Publishing Group Ltd SP 550 OP 553 DO 10.1136/bmjqs-2015-004034 VO 24 IS 9 A1 Lauge Sokol-Hessner A1 Patricia Henry Folcarelli A1 Kenneth E F Sands YR 2015 UL http://qualitysafety.bmj.com/content/24/9/550.abstract AB