RT Journal Article SR Electronic T1 Turning the page on hospital communications slowly JF BMJ Quality & Safety JO BMJ Qual Saf FD BMJ Publishing Group Ltd SP 4 OP 6 DO 10.1136/bmjqs-2015-005031 VO 26 IS 1 A1 Robert Wu YR 2017 UL http://qualitysafety.bmj.com/content/26/1/4.abstract AB