RT Journal Article SR Electronic T1 Learning from incidents in healthcare: the journey, not the arrival, matters JF BMJ Quality & Safety JO BMJ Qual Saf FD BMJ Publishing Group Ltd SP 252 OP 256 DO 10.1136/bmjqs-2015-004853 VO 26 IS 3 A1 Ian Leistikow A1 Sandra Mulder A1 Jan Vesseur A1 Paul Robben YR 2017 UL http://qualitysafety.bmj.com/content/26/3/252.abstract AB