PT - JOURNAL ARTICLE AU - Kelsey Margaret Flott AU - Chris Graham AU - Ara Darzi AU - Erik Mayer TI - Can we use patient-reported feedback to drive change? The challenges of using patient-reported feedback and how they might be addressed AID - 10.1136/bmjqs-2016-005223 DP - 2017 Jun 01 TA - BMJ Quality & Safety PG - 502--507 VI - 26 IP - 6 4099 - http://qualitysafety.bmj.com/content/26/6/502.short 4100 - http://qualitysafety.bmj.com/content/26/6/502.full SO - BMJ Qual Saf2017 Jun 01; 26