RT Journal Article SR Electronic T1 The role of social media around patient experience and engagement JF BMJ Quality & Safety JO BMJ Qual Saf FD BMJ Publishing Group Ltd SP 845 OP 848 DO 10.1136/bmjqs-2017-006457 VO 26 IS 10 A1 Rozenblum, Ronen A1 Greaves, Felix A1 Bates, David W YR 2017 UL http://qualitysafety.bmj.com/content/26/10/845.abstract AB