PT - JOURNAL ARTICLE AU - Naomi S. Bardach TI - Raising up the voices of the closest observers of care AID - 10.1136/bmjqs-2017-007149 DP - 2017 Dec 07 TA - BMJ Quality & Safety PG - bmjqs-2017-007149 4099 - http://qualitysafety.bmj.com/content/early/2017/12/07/bmjqs-2017-007149.short 4100 - http://qualitysafety.bmj.com/content/early/2017/12/07/bmjqs-2017-007149.full