PT - JOURNAL ARTICLE AU - Thomas H Gallagher AU - Richard C Boothman AU - Leilani Schweitzer AU - Evan M Benjamin TI - Making communication and resolution programmes mission critical in healthcare organisations AID - 10.1136/bmjqs-2020-010855 DP - 2020 May 05 TA - BMJ Quality & Safety PG - bmjqs-2020-010855 4099 - http://qualitysafety.bmj.com/content/early/2020/05/05/bmjqs-2020-010855.short 4100 - http://qualitysafety.bmj.com/content/early/2020/05/05/bmjqs-2020-010855.full