RT Journal Article SR Electronic T1 Communication and resolution programmes need to be effectively marketed to leadership and stakeholders JF BMJ Quality & Safety JO BMJ Qual Saf FD BMJ Publishing Group Ltd SP bmjqs-2020-011635 DO 10.1136/bmjqs-2020-011635 A1 Doug Wojcieszak YR 2020 UL http://qualitysafety.bmj.com/content/early/2020/06/12/bmjqs-2020-011635.abstract AB