RT Journal Article SR Electronic T1 Nothing soft about ‘soft skills’: core competencies in quality improvement and patient safety education and practice JF BMJ Quality & Safety JO BMJ Qual Saf FD BMJ Publishing Group Ltd SP 619 OP 622 DO 10.1136/bmjqs-2019-010512 VO 29 IS 8 A1 Joanne Goldman A1 Brian M Wong YR 2020 UL http://qualitysafety.bmj.com/content/29/8/619.abstract AB