RT Journal Article SR Electronic T1 Social emotion and patient safety: an important and understudied intersection JF BMJ Quality & Safety JO BMJ Qual Saf FD BMJ Publishing Group Ltd SP 1 OP 2 DO 10.1136/bmjqs-2019-010795 VO 29 IS 10 A1 Jane Heyhoe A1 Rebecca Lawton YR 2020 UL http://qualitysafety.bmj.com/content/29/10/1.11.abstract AB