RT Journal Article SR Electronic T1 Cost of contact: redesigning healthcare in the age of COVID JF BMJ Quality & Safety JO BMJ Qual Saf FD BMJ Publishing Group Ltd SP 236 OP 239 DO 10.1136/bmjqs-2020-011624 VO 30 IS 3 A1 R Sacha Bhatia A1 Kaveh G Shojania A1 Wendy Levinson YR 2021 UL http://qualitysafety.bmj.com/content/30/3/236.abstract AB