RT Journal Article SR Electronic T1 Beyond improvement skills: what do clinicians, managers, patients and others need to do to make improvement happen? JF BMJ Quality & Safety JO BMJ Qual Saf FD BMJ Publishing Group Ltd SP bmjqs-2021-014181 DO 10.1136/bmjqs-2021-014181 A1 Graham P Martin YR 2021 UL http://qualitysafety.bmj.com/content/early/2021/10/06/bmjqs-2021-014181.abstract AB