RT Journal Article SR Electronic T1 ‘My Five Moments’: understanding a user-centred approach to hand hygiene improvement within a broader implementation strategy JF BMJ Quality & Safety JO BMJ Qual Saf FD BMJ Publishing Group Ltd SP 259 OP 262 DO 10.1136/bmjqs-2021-013680 VO 31 IS 4 A1 Benedetta Allegranzi A1 Claire Kilpatrick A1 Hugo Sax A1 Didier Pittet YR 2022 UL http://qualitysafety.bmj.com/content/31/4/259.abstract AB