Sets and maintains standards (Catchpole et al, 200842; Yule et al, 2006, 200839 48)

Adheres to best practice (Sevdalis et al, 200840; Undre et al, 200741)

Demonstrates high standards of clinical practice and care (Yule et al, 2006, 200839 48)

Plans and manages workload (Catchpole et al, 200842)

Manages time (Sevdalis et al, 200840; Undre et al, 200741)

Makes decisions promptly, communicates decisions firmly, explains decisions fully, provides reasons and answers questions. Listens to advice, considers it and then makes a decision (Flin et al, 2006)45

Utilises resources (Sevdalis et al, 200840; Undre et al, 200741)

Sees the whole picture and understands how different sources of expertise fit together (Edmonson, 2003)47

Provides direction (Healey et al, 2004)43

Leads the team and provides direction (Yule et al, 2006, 2008)39 48

Exercizes authority and assertiveness (Catchpole et al, 200842; Sevdalis et al, 200840; Undre et al, 200741; Healey et al, 200443)

Copes with pressure (Yule et al, 2006, 2008)39 48

Consults with subordinates when important decisions are to be made (Flin et al, 2006)45

Puts problem before the group and invites discussion before accepting majority viewpoint as decision (Flin et al, 2006)45

Involves, reflects on suggestions, coaches, inspires, motivates (Catchpole et al 2008)42

Coaches (Edmonson, 2003)47

Supports team members (Healey et al, 200443; Yule et al, 2006, 2008)39 48

Is considerate about the needs of individual team members (Yule et al, 2006, 2008)39 48

Creates shared meaning about the situations the team faces (Edmonson, 2003)47

Provides clarification and feedback (Edmonson, 200347; Sevdalis et al, 2008)40

Seeks input and addresses barriers (Edmonson, 2003)47

Coordinates action when members might not know what to do (Edmonson, 2003)47

Is accessible and receptive to ideas and questions (Edmonson, 2003)47