Spearman correlation of age, self-reported health status, and dimensions of the Picker questionnaire with global evaluation of health care and likelihood of recommending hospital to family/friends (all correlations significant at p<0.001)
| Satisfaction | Willingness to recommend hospital | |
|---|---|---|
| Because of differences in direction in the coding of variables, a negative correlation indicates a positive relationship. | ||
| Age | –0.11 | –0.17 |
| Self-reported health status | –0.17 | –0.11 |
| Information and education | –0.45 | –0.40 |
| Coordination of care | –0.35 | –0.32 |
| Physical comfort | –0.43 | –0.39 |
| Emotional support | –0.56 | –0.50 |
| Respect for patient preferences | –0.53 | –0.47 |
| Involvement of family/friends | –0.39 | –0.46 |
| Continuity of care | –0.39 | –0.34 |