Internal consistency reliability coefficients, means, and SDs for scores converted to a scale of 0 to 100
| Scale | No of items | Cronbach’s α | Mean | (SD) |
|---|---|---|---|---|
| Causes: | ||||
| Inexperience | 3 | 0.50 | 66.1 | (26.4) |
| Overload | 2 | 0.58 | 45.2 | (30.4) |
| Judgment/complexity | 4 | 0.68 | 41.4 | (27.7) |
| Physician response: | ||||
| Emotional distress | 4 | 0.79 | 71.3 | (23.7) |
| Accepting responsibility | 3 | 0.45 | 54.5 | (22.3) |
| Institutional response: | ||||
| Judgmental | 2 | 0.30 | 26.7 | (22.9) |
| Changes in practice: | ||||
| Constructive changes | 9 | 0.74 | 52.2 | (20.0) |
| Increased information seeking | 5 | 0.82 | 48.5 | (26.3) |
| Increased vigilance | 4 | 0.67 | 57.3 | (24.4) |
| Defensive changes | 2 | 0.57 | 17.7 | (18.9) |