(A) Patient focused care
|
Patients are taken seriously | 1140 | 32% |
Patients get enough attention | 1140 | 37% |
Doctors provide their patients with good guidance | 1137 | 32% |
Patients are listened to | 1145 | 45% |
Doctors spend enough time on their patients | 1138 | 63% |
(B) Macro level policies and patient care
|
Medical help and patient care will not be compromised by the shortening of waiting lists | 1137 | 62% |
Patients won’t be the victim of rising costs of health care | 1134 | 70% |
Waiting times are never too long | 1137 | 75% |
Cost cutting does not disadvantage patients | 1135 | 68% |
Patients will be able to pay for their own health care if they have to | 1128 | 65% |
(C) Professional expertise
|
New treatments are put into practice in the healthcare system | 1137 | 45% |
The education and training of doctors in this country is one of the world’s best | 1140 | 17% |
Doctors can do everything | 1132 | 65% |
Doctors know everything about all sorts of diseases | 1139 | 65% |
(D) Quality of care
|
Patients will always get the best treatment | 1141 | 50% |
Doctors always make the right diagnosis | 1144 | 31% |
Patients are referred in time | 1134 | 45% |
Patients always get the right dose of medicine | 1142 | 34% |
Patients always get the right medicine | 1143 | 43% |
A lot of care is taken to keep patients’ medical information confidential in the health service | 1143 | 17% |
Doctors always do enough tests | 1141 | 46% |
Doctors don’t prescribe medicines too late | 1132 | 42% |
(E) Communication and provision of information
|
The information given to patients is clear and understandable | 1137 | 40% |
Patients get sufficient information about the cause of their problems | 1134 | 44% |
Doctors discuss things fully with their patients | 1140 | 44% |
Patients get sufficient information about the various treatments that are available | 1142 | 62% |
Patients get sufficient information about the effects of their treatment | 1139 | 54% |
(F) Quality of cooperation
|
Healthcare providers are good at cooperating with each other | 1136 | 47% |
Patients are not given conflicting information | 1140 | 52% |
High levels of specialisation do not cause problems in the healthcare system | 1129 | 38% |
New items
|
Doctors are well regulated in this country | 1139 | 28% |
Patients will show doctors respect | 1143 | 19% |