Overall (N = 395) | Physicians (N = 26) | Staff nurse (N = 169) | Nurse manager (N = 29) | Pharmacist (N = 84) | Other staff (N = 87) | |
---|---|---|---|---|---|---|
*p<0.05 (χ2 test for differences) in any provider type compared with others. | ||||||
To place our results into a comparative context for evaluating culture in safety critical environments, we compared our aggregate safety climate score for the JHH with a distribution of safety climate scores from a cross cultural sample of 13 commercial airlines. The first seven items shown in table 2 are analogous to the aviation safety climate scale. For comparisons between aviation and medicine, a mean summary score of these safety climate items was calculated using the JHH data. Figure 1 shows the relative position of safety climate at the JHH in a distribution of airlines from North America, South America, Europe, Asia, and the Middle East.8 The safety climate at the JHH ranked highly in this distribution of safety climates from aviation. | ||||||
1. The senior leaders in my hospital listen to me and care about my concerns | 49 | 46 | 49 | 55 | 48 | 51 |
2. The physician and nurse leaders in my area listen to me and care about my concerns | 70* | 76 | 71 | 90 | 67 | 61 |
3. My suggestions about safety would be acted upon if I expressed them to management | 62* | 56 | 57 | 86 | 56 | 72 |
4. Management/leadership will never compromise safety concerns for productivity | 64* | 38 | 58 | 76 | 67 | 74 |
5. I am encouraged by my supervisors and co-workers to report any unsafe conditions I observe | 78* | 54 | 84 | 97 | 65 | 84 |
6. I know the proper channels to report my safety concerns | 79* | 46 | 86 | 97 | 63 | 85 |
7. I am satisfied with availability of clinical leadership (MD, RN, RPh) | 70* | 77 | 73 | 66 | 55 | 76 |
8. Leadership is driving us to be a safety centred institution | 52* | 50 | 51 | 48 | 47 | 62 |
9. I am aware that patient safety has become a major area for improvement in my institution | 69* | 54 | 63 | 69 | 73 | 78 |
10. I believe that most adverse events occur as a result of multiple system failures, and are not attributable to one individual’s actions | 69* | 69 | 68 | 69 | 76 | 64 |