(1) Leadership
|
Key aspect I: Demonstrate patient safety as a top leadership priority | 25† | 33* | 2 |
Key aspect II: Promote a non-punitive culture for sharing information and lessons learned | 32† | 41 | 6 |
(2) Strategic planning
|
Key aspect I: Routinely conduct an organization wide assessment of the risk of error and adverse events in the care delivery process | 58† | 69 | 27 |
Key aspect II: The organization actively evaluates the competitive/collaborative environment and identifies partners with whom to learn and share best practices in clinical care | 60† | 74 | 29 |
(3) Information and analysis
| 23† | 28 | 10 |
Key aspect: Analyze adverse events and identify trends across events |
(4) Human resources
|
Key aspect I: Establish rewards and recognition for reporting errors and safety driven decision making | 43† | 55 | 10 |
Key aspect II: Foster effective teamwork regardless of a team member’s position of authority | 36† | 44 | 14 |
(5) Process management
|
Key aspect: Implement care delivery process improvements that avoid reliance on memory and vigilance | 24† | 30 | 4 |
(6) Patient and family involvement
|
Key aspect: Engage patients and families in care delivery, workflow, process, design and feedback | 22† | 28 | 3 |