Table 2

Example of choice question

Choice 7Clinic AClinic B
Medical staff you see Specialist nurseJunior doctor
Time in waiting areaUp to 10 minutesUp to 30 minutes
Continuity of contact with same staffNoYes
Change in pain between appointmentsSmall reductionNo reduction
Phone-in/advice lineYesYes
Length of consultation20 minutes20 minutes
Which clinic would you prefer (tick one box only)?Prefer clinic A [ ]Prefer clinic B [ ]