Table 2

 Examples of QTD standards

16 standards on services for patients including:
AccessibilityPatients are able to obtain the services of the team at appropriate times and without undue delay
Management of chronic illnessThe team manages patients with chronic diseases in line with modern opinion and guidelines
ReferralsPatients are referred to team members and to other agencies when appropriate.
8 standards on the primary care team, including:
Team valuesThe primary care team works together to provide high quality continuing personal, individualised, and comprehensive care to their patients and their practice population.
TeamworkingThe organisation of the team promotes effective communication and teamwork.
Patient and public involvementThe team involves patients in their own care, in planning services and in developing their community.