pecific regression results from segmented model
| 1st time attendees | 1–12 months | 13–36 months | 37–96 months | >97 months | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Attribute | Coefficient | p Value | Coefficient | p Value | Coefficient | p Value | Coefficient | p Value | Coefficient | p Value |
| Health outcome: | ||||||||||
| Pain (α4) | – | – | 0.3010 | 0.0072 | – | – | – | – | – | – |
| Process attributes: | ||||||||||
| Staff (α1) | 0.3343 | 0.0069 | – | – | – | – | – | – | – | – |
| Wait (α2) | – | – | –0.0079 | 0.0508 | –0.0158 | 0.0029 | –0.0203 | 0.0001 | –0.0155 | 0.0013 |
| Continuity (α3) | 0.3539 | 0.0005 | 0.4123 | 0.0001 | 0.5098 | 0.0001 | 0.4671 | 0.0001 | 0.3633 | 0.0016 |
| Phone (α5) | 1.6065 | 0.0001 | 1.0099 | 0.0001 | 0.9081 | 0.0008 | 1.6254 | 0.0003 | 0.8562 | 0.0001 |
| Length (α6) | – | – | – | – | – | – | – | – | – | – |
| No of individuals | 33 | 44 | 29 | 24 | 37 | |||||
| No of observations | 264 | 333 | 232 | 191 | 290 | |||||
| ρ | 0.4617 | 0.0331 | 0.0254 | 0.1342 | 0.2130 | |||||
| Log-likelihood function | –141.7527 | –187.9019 | –137.2562 | –98.2382 | –177.2265 | |||||