Reduced patient complaints | 16 (23) | 22 (31) | 25 (36) | 5 (7) | 2 (3) | 70 |
Reduced variations in practice | 0 (0) | 1 (1) | 15 (21) | 47 (67) | 7 (10) | 70 |
Reduced use of ineffective practice | 0 (0) | 6 (9) | 17 (24) | 40 (57) | 7 (10) | 70 |
Better use of resources | 1 (1) | 10 (14) | 22 (32) | 33 (47) | 4 (6) | 70 |
Increased patient satisfaction | 2 (3) | 12 (17) | 31 (44) | 23 (33) | 2 (3) | 70 |
Document changes in practice | 0 (0) | 3 (4) | 7 (10) | 44 (64) | 15 (22) | 69 |
Closer working between managers and clinicians | 1 (1) | 9 (13) | 18 (26) | 33 (48) | 8 (12) | 69 |
More open culture | 3 (4) | 2 (3) | 17 (25) | 34 (49) | 13 (19) | 69 |
Improvements in patient outcomes | 0 (0) | 2 (3) | 13 (19) | 35 (51) | 19 (27) | 69 |