“Managing Life”: course curriculum
| Module 1: Knowledge | Module 2: Skills | Module 3: Attitudes and personal development |
|---|---|---|
| Clinical governance and the modern NHS (including values, ethics and accountability) | Presentation skills and managing meetings | Communicating with patients and colleagues |
| Quality and complaints in the NHS | Clinical audit skills | Assertiveness and influence |
| Critical analysis of data and evidence | Managing life during change, leadership, and working in teams | Time management and prioritising |
| Diversity and equal opportunities for staff and patients | Negotiation and conflict | Career development |
| Managing financial resources | Appraisal and performance management | Mentoring, supervising, and supporting colleagues |