Proportion of respondents who gave negative assessments of the hypothetical scenario across the eight versions of the scenario
| Version of questionnaire | Staff responsiveness to error | Disclosure of error | Consequences of error | N | Respondents’ assessments of hypothetical scenario | ||
|---|---|---|---|---|---|---|---|
| Care was bad or very bad(%) | Patient was treated in unsafe conditions(%) | Would not recommend the hospital(%) | |||||
| 1 | Rapid | Yes | Minor | 151 | 34.0 | 27.9 | 13.1 |
| 2 | Rapid | No | Minor | 166 | 55.7 | 43.5 | 17.4 |
| 3 | Slow | Yes | Minor | 165 | 70.4 | 55.9 | 17.9 |
| 4 | Slow | No | Minor | 148 | 79.2 | 71.0 | 30.8 |
| 5 | Rapid | Yes | Serious | 162 | 71.8 | 58.8 | 18.6 |
| 6 | Rapid | No | Serious | 166 | 85.8 | 69.6 | 35.8 |
| 7 | Slow | Yes | Serious | 160 | 82.7 | 72.3 | 28.4 |
| 8 | Slow | No | Serious | 156 | 89.5 | 82.5 | 42.1 |