Associations between experimental factors and former patients’ assessments of hypothetical scenario
| Experimental factors | Patient assessments of hypothetical scenario | ||
|---|---|---|---|
| Care was bad or very bad | Patient was treated in unsafe conditions | Would not recommend the hospital | |
| Data are shown as odds ratios (95% confidence intervals). | |||
| Slow responsiveness to error | 2.8 (2.1 to 3.6) | 2.5 (2.0 to 3.2) | 1.6 (1.2 to 2.1) |
| Non-disclosure of error | 2.0 (1.5 to 2.6) | 1.8 (1.4 to 2.3) | 1.9 (1.5 to 2.5) |
| Serious consequences | 3.4 (2.6 to 4.5) | 2.6 (2.1 to 3.4) | 1.9 (1.4 to 2.5) |