Effects of experimental factors among subgroups on respondents’ perception of care as bad or very bad
| Subgroups of respondents | Odds ratio (95% CI) | |||
|---|---|---|---|---|
| Slow responsiveness to error | Non-disclosure | Serious consequences | ||
| Sex | ||||
| Female | 2.6 (1.7 to 3.8) | 2.2 (1.5 to 3.3) | 3.6 (2.4 to 5.4) | |
| Male | 2.9 (2.0 to 4.4) | 1.9 (1.3 to 2.8) | 3.3 (2.3 to 4.9) | |
| Age (years) | ||||
| 18–44 | 3.8 (2.3 to 6.2) | 3.7 (2.2 to 6.1) | 4.5 (2.7 to 7.6) | |
| 45–64 | 1.9 (1.2 to 3.3) | 2.1 (1.3 to 3.5) | 2.8 (1.7 to 4.7) | |
| 65+ | 2.7 (1.8 to 4.3) | 1.3 (0.9 to 2.1) | 3.5 (2.2 to 5.3) | |
| Nationality | ||||
| Swiss | 3.3 (2.3 to 4.6) | 1.9 (1.4 to 2.7) | 4.2 (3.0 to 6.0) | |
| Not Swiss | 2.1 (1.3 to 3.2) | 2.2 (1.4 to 3.4) | 2.4 (1.6 to 3.8) | |
| Felt downhearted and blue | ||||
| All/Most/Some of the time | 2.9 (1.9 to 4.3) | 2.4 (1.6 to 3.6) | 3.6 (2.4 to 5.4) | |
| A little/None of the time | 2.7 (1.9 to 4.0) | 1.7 (1.2 to 2.4) | 3.4 (2.3 to 5.0) | |
| Level of education | ||||
| Higher (University) | 2.5 (1.9 to 3.5) | 1.9 (1.4 to 2.6) | 3.0 (2.2 to 4.1) | |
| Medium and basic | 4.0 (2.3 to 7.1) | 2.8 (1.6 to 4.8) | 5.8 (3.2 to 10.6) | |
| Current health status | ||||
| Excellent/Very good | 3.3 (1.9 to 5.6) | 3.4 (2.0 to 6.0) | 4.3 (2.5 to 7.3) | |
| Good/Fair/Poor | 2.8 (2.0 to 3.8) | 1.7 (1.2 to 2.4) | 3.3 (2.4 to 4.6) | |
| Rating of quality of care based on own hospital stay experience | ||||
| Excellent/Very good | 2.5 (1.6 to 3.9) | 1.9 (1.2 to 2.9) | 2.8 (1.8 to 4.3) | |
| Good/Fair/Poor | 3.2 (2.3 to 4.6) | 2.1 (1.5 to 2.9) | 3.9 (2.8 to 5.7) | |
| Rating of care as safe based on own experience | ||||
| Yes, completely | 2.9 (2.2 to 4.0) | 2.0 (1.5 to 2.8) | 3.7 (2.7 to 5.0) | |
| Yes, partially/No | 2.7 (1.4 to 5.1) | 1.8 (0.9 to 3.2) | 2.3 (1.3 to 4.4) | |
| Intention to recommend the hospital based on own experience | ||||
| Yes, definitely | 2.9 (2.2 to 4.1) | 1.9 (1.4 to 2.6) | 3.3 (2.4 to 4.6) | |
| Yes, probably/No | 2.5 (1.5 to 4.4) | 2.2 (1.3 to 3.8) | 3.8 (2.1 to 6.8) | |
| Personal experience of drug related adverse events | ||||
| Yes | 1.4 (0.5 to 3.8) | 4.5 (1.6 to 13.1) | 3.5 (1.3 to 9.6) | |
| No | 2.9 (2.2 to 3.9) | 1.9 (1.4 to 2.5) | 3.4 (2.5 to 4.5) | |