(1) Demographic data collection | Questionnaire (n = 638) | All women admitted to obstetric ward during data collection period | To collect baseline demographic data and poverty related questions in order to calculate a “poverty score”* |
(2) Consent for follow up | Questionnaire | Women staying>24 hours† | To gain consent for follow up after discharge and get details of address and directions |
(3) Case note review | Data extraction form (n = 261) | Women staying>24 hours | To examine diagnoses, treatment, delays and deteriorations |
(4) Follow up after discharge | Semi-structured interviews‡ (n = 25) | Women purposively selected | To explore in more depth the “journey of care” |
(5) Staff study | Formal (n = 14) and informal interviews‡ | Staff selected from a range of posts and areas relevant to obstetric patients | To explore support mechanisms for those least able to pay |
(6) Observation | Non-participant observation‡ | | To gain a deeper insight into patients’ “journey of care”, routines within the hospital, and support mechanisms available |