Table 3

 Attitudes of healthcare professionals regarding the conduct and benefits of root cause analyses

Questionnaire itemParticipants responding, n (%)
Strongly agreeAgreeUnsureDisagreeStrongly disagree
RCA, root cause analysis.
Undertaking an RCA is a time-consuming business. Is it good use of staff time and resources? (n = 252)59 (23.4)124 (49.2)51 (20.2)13 (5.2)5 (2.0)
RCAs should be conducted by colleagues with a clinical background and not by outsiders (n = 250)25 (10.0)173 (29.2)60 (24.0)85 (34.0)7 (2.8)
Consumers should be part of RCA teams (n = 248)32 (12.9)82 (33.1)70 (28.2)48 (19.4)16 (6.5)
The achievements and benefits of conducting RCAs are that they:
Improve work processes (n = 252)80 (31.7)143 (56.7)24 (9.5)3 (1.2)2 (0.8)
Improve patient safety (n = 251)82 (32.5)139 (55.4)25 (10.0)3 (1.2)2 (0.8)
Help people work together in teams (n = 249)60 (24.1)140 (56.2)40 (16.1)9 (3.6)0 (0)
Improve communication about patient care (n = 252)70 (27.8)131 (52.0)42 (16.7)8 (3.2)1 (0.4)
Improve patient outcomes (n = 247)57 (23.1)134 (54.3)49 (19.8)5 (2.0)2 (0.8)
Improve the standing of my profession (n = 252)40 (15.9)95 (37.7)88 (34.9)21 (8.3)8 (3.2)