Table 3

 Guidance for conducting team task analysis

StepsTasks
Table adapted from Burke.14
SME, subject matter expert.
(1) Conduct a requirements analysisDefine target job by creating a narrative describing the duties and conditions under which the job is to be performed
Identify knowledge elicitation procedures to be used to gather information during team task analysis (see Burke14)
Develop protocol for conducting task analysis
Identify subject matter experts; number and type dependent on stage of analysis and resources
(2) Identify tasks that comprise target jobReview source documents and conduct interviews with SMEs to identify full range of tasks conducted on job
Write task statements for each task; statement should: (a) be direct and avoid long sentences, (b) begin with a verb that describes the type of work to be accomplished, and (c) describe what the worker does, how it is done, to whom it is done, and why it is done.33
(3) Identify teamwork taxonomyDefine what you mean by teamwork by selecting a taxonomy; will serve as foundation for coordination analysis which determines which tasks related to task work and teamwork, respectively
(4) Conduct coordination analysisChoose method; most common are surveys; use team taxonomy identified in step (3) as a framework to ask SMEs the extent to which each of the a priori identified tasks require each teamwork behaviours (as seen in taxonomy), as well as an overall assessment of teamwork.
Subject information to techniques such as cluster analysis to identify task clusters based on coordination demand.
Ensure SMEs during this phase are comprised of job incumbents and/or supervisors
(5) Determine relevant teamwork and task work tasksTake list of tasks, both task work and teamwork, gathered to this point and determine which tasks are most relevant; to gather this information questionnaires are typically given to SMEs who perform the job
On the left hand side of this questionnaire would be the tasks that have been identified as comprising the job. Each task is then rated according to the indices chosen (task work—importance to train, task frequency, task difficulty, difficulty of learning, importance to job) (teamwork—task importance was best predicted by a composite measure that included task criticality augmented with ratings of importance to train).21