Components and elements of the SEIPS model
Components | Elements (examples) | |
---|---|---|
Work system or structure | Person | Education, skills and knowledge |
Motivation and needs | ||
Physical characteristics | ||
Psychological characteristics | ||
Organization | Teamwork | |
Coordination, collaboration and communication | ||
Organizational culture and patient safety culture | ||
Work schedules | ||
Social relationships | ||
Supervisory and management style | ||
Performance evaluation, rewards and incentives | ||
Technologies and tools | Various information technologies: electronic health record, computerized provider order entry and bar coding medication administration | |
Medical devices | ||
Other technologies and tools | ||
Human factors characteristics of technologies and tools (e.g. usability) | ||
Tasks | Variety of tasks | |
Job content, challenge and utilization of skills | ||
Autonomy, job control and participation | ||
Job demands (e.g. workload, time pressure, cognitive load, need for attention) | ||
Environment | Layout | |
Noise | ||
Lighting | ||
Temperature, humidity and air quality | ||
Work station design | ||
Process | Care processes and other processes | Care processes |
Other processes: information flow, purchasing, maintenance, cleaning | ||
Process improvement activities | ||
Outcomes | Employee and organizational outcomes | Job satisfaction and other attitudes |
Job stress and burnout | ||
Employee safety and health | ||
Turnover | ||
Organizational health (e.g. profitability) | ||
Patient outcomes | Patient safety | |
Quality of care |