Table 2

 Identification of ameliorators

Ameliorator typen (%)
*Office staff: front office, billing or administrative staff, medical records personnel.
MD, DO, PA, NP17 (28)
RN, LPN, MA, lab tech (in clinic)13 (21)
Office staff*6 (10)
Lab or lab personnel (facility outside of clinic)2 (3)
Pharmacist (facility outside of clinic)10 (16)
Patient/family member9 (15)
Unknown3 (5)