Table 1 Summary of Lean Consultant’s observations related to patient movements around the clinic illustrated in fig 1
LocationActivityPatient delay observed (1, 2, 3, etc) (min)
1234Later
1Sit down on arrival00000
2Change510555
3Fill out form105555
4Got to toilet35222
5Sit down to await theatre10090
6In theatre111171810
7Go to toilet56143
8Change98535
9Sit down to await consultant115760
10In cubicle with urology nurse32022
11In cubicle with consultant94545
12Leave2