Table 5 Adverse consequences and harms of 590 testing process events reported by family physicians and their staffs

	n (%)
Adverse consequence*
No consequence	151 (26)
Time/financial	128 (22)
Delay in care	144 (24)
Pain/suffering	63 (11)
Adverse clinical consequence	14 (2)
Unknown	90 (15)
Harm
No harm	318 (54)
Harm	109 (18)
Emotional harm	33 (6)
Temporary physical harm	69 (11)
Temporary physical harm that required hospitalisation	1
Permanent harm	3 (0.5)
Unspecified harm	3 (0.5)
Unknown	163 (28)

*If more than one adverse consequence was noted, the most serious consequence was assigned to the event report.
†Classified according to the US Pharmacopoeia severity of harm classification.