Table 3 Examples of error types
Error typesError-type examples
Ordering investigationsNeeded test not ordered
Wrong test ordered
Unnecessary test ordered
Implementing investigationsRequested test not done
Specimen improperly collected or stored
Specimen lost
Reporting results to officeTest results not reported in a timely manner
Correct test results not reported
Results never received by office
Responding to resultsProvided responded incorrectly to test results
Provided failed to notice or respond to abnormal test results
Provider inappropriately responded to incomplete test results
Administrative errors related to testingReport filed before required action taken
Report filed before review by doctor
Report filed in wrong patient's chart
Other errors related to testing processReferral process not followed
Message lost
Error in referral and discharge letter