Definitions of terms as used in the present study
| Definition (in this study) | |
|---|---|
| Administration | Storage, distribution and delivery by the community pharmacy, and administration to or by the patient |
| Adverse drug event | An unintended event that harms the patient or carries a risk of harm, as a consequence of the action, or lack of action, of the health services. These errors will have reached the patients |
| Prescribed medicine and over-the-counter drugs were included | |
| Prospective data | |
| Dispensing process | Taking out and preparing the medicine, putting on the prepared label, and packing the medicine in the community pharmacy |
| Dispensing error | An error in connection with dispensing the prescription at the community pharmacy. These errors will have reached the patients |
| Prescribed medicine was included | |
| Retrospective data | |
| Dispensing near miss | An internal error detected by an employee at the community pharmacy after control but before the medicine reached the patient |
| Prescribed medicine was included | |
| Retrospective data | |
| Medication error | An error in any step of the medication process (prescribing, transcription, dispensing, administration and monitoring the medicine)20 |
| Prescription correction | Incidents in which the community pharmacies intervened regarding administrative or clinical prescribing problems |
| Prescribed medicine was included | |
| Retrospective data | |
| Transcription | Transfer of data, by the community pharmacy, from prescription to label |
| Pooled dispensing errors | Pooled cases of retrospective dispensing errors and prospective adverse drug events. These errors will have reached the patients |