Table 1

 Vignettes, including fake name and birth date

NameComplaintBirth dateUrgency class
1. Mrs AalbersPainful leg and fever22–10–1951U3
2. Mr BurgersDyspnoea15–12–1938U2
3. Mr CornelissenDiarrhoea06–03–2002U4
4. Mr Van DoornChest pain04–06–1943U1
5. Mrs EvertsBack pain02–04–1974U4
6. Mr FontijnConstipation02–09–1950U4
7. Mrs GerritsenParalyses02–10–1939U2
8. Mrs HoogakkerIntoxication/suicide treat03–09–1980U1
9. Mrs Van IngenDiabetes/hypoglycaemia03–04–1953U2
10. Mrs JansenAnkle trauma03–07–1978U3
11. Mr KlaassenAbdominal pain05–02–1948U3
12. Mrs De LangeAbdominal pain and pregnant06–10–1975U3
13. Mr MaassenCollapse10–02–1989U4
14. Mrs De NooyThroat pain12–01–1960U4
15. Mrs OttenPregnant and bleeding12–12–1970U4
16. Mrs PetersPainful eye06–06–2003U4
17. Mrs RoelofsenDizziness04–04–1957U4
18. Mr SchipperAnal bleeding10–12–1945U3
19. Mrs TimmerHeadache12–11–1978U4
20. Mrs De VriesContraception forgotten02–03–1982U4