| Primary cause | Claims (n, percentage of total) | Claims resulting in payment (n, %†) | Mean | Total | ||
| D (£) | OFC (£) | D (£) | OFC (£, percentage of total) | |||
| Walking | 105 (21.9) | 62 (59.0) | 5052 | 10681 | 530484 | 1121519 (18.1) |
| Bedrails (position unclear) | 57 (11.9) | 37 (64.9) | 6179 | 10439 | 352209 | 595038 (9.6) |
| Transfer | 53 (11.1) | 26 (49.1) | 19277 | 26399 | 1021662 | 1399142 (22.6) |
| Bed no rails | 51 (10.6) | 30 (58.8) | 7487 | 14124 | 381816 | 720345 (11.6) |
| Miscellaneous | 47 (9.8) | 30 (63.8) | 4895 | 9913 | 230079 | 465904 (7.5) |
| Bathroom/toilet | 44 (9.2) | 25 (56.8) | 5749 | 10517 | 252972 | 462761 (7.5) |
| Trolley A&E | 38 (7.9) | 28 (73.7) | 3534 | 8043 | 134275 | 305652 (4.9) |
| Commode | 31 (6.5) | 21 (67.7) | 10155 | 15414 | 314809 | 477843 (7.7) |
| Chair | 26 (5.4) | 17 (65.4) | 13076 | 17757 | 339980 | 461694 (7.4) |
| Operating/procedure table | 18 (3.8) | 10 (55.6) | 5801 | 10096 | 104418 | 181729 (2.9) |
| Bed with rails | 4 (0.8) | 3 (75.0) | 188 | 1503 | 750 | 6011 (0.1) |
| Transit | 3 (0.6) | 1 (33.3) | 583 | 1032 | 1750 | 3097 (0.0) |
| Wheelchair | 1 (0.2) | 0 (0.0) | 0 | 0 | 0 | 0 (0.0) |
| NA | 1 (0.2) | 0 (0.0) | 0 | 0 | 0 | 0 (0.0) |
| Total | 479 (100.0) | 290 (60.5) | 7652 | 12945 | 3665204 | 6200737 (100.0) |
*Incurred by a total of 479 closed claims. †Percentage of all cases in this category.
A&E, accident and emergency; D, damages (to hospital and claimant); OFC, overall financial costs.