| Domain Item | Crude maturity classification | Adjusted* maturity classification | ||
| High = 1 Intermediate: OR (95% CI)Low: OR (95% CI) | p Value† | High = 1 Intermediate: OR (95% CI)Low: OR (95% CI) | p Value† | |
| Patients’ rights | ||||
| Patients give written consent to treatment | 1 | 0.012 | 1 | 0.645 |
| 1.6 (1.1 to 2.3) | 1.3 (0.8 to 2.2) | |||
| 2.1 (1.2 to 3.4) | 1.2 (0.6 to 2.6) | |||
| Consultation and treatment allow privacy | 1 | 0.231 | 1 | 0.175 |
| 1.3 (0.9 to 2.0) | 1.5 (1.0 to 2.4) | |||
| 1.5 (0.9 to 2.5) | 1.5 (0.8 to 2.7) | |||
| Patient information and empowerment | ||||
| Ability to inform foreign patients about their condition and treatment | 1 | 0.001 | 1 | 0.030 |
| 1.9 (1.2 to 2.9) | 1.7 (1.1 to 2.8) | |||
| 2.6 (1.6 to 4.4) | 2.2 (1.2 to 3.8) | |||
| Patients informed at discharge about follow-up care | 1 | 0.434 | 1 | 0.202 |
| 1.5 (0.7 to 3.2) | 1.3 (0.5 to 3.1) | |||
| 1.0 (0.4 to 2.3) | 0.5 (0.2 to 1.5) | |||
| Learning from patients | ||||
| Patients invited to express opinion | 1 | 0.548 | 1 | 0.056 |
| 1.1 (0.7 to 1.3) | 1.3 (0.8 to 2.1) | |||
| 1.3 (0.8 to 2.0) | 2.1 (1.1 to 4.0) | |||
| Patients informed about the complaints procedure | 1 | <0.001 | 1 | <0.001 |
| 1.8 (1.2 to 2.7) | 1.8 (1.1 to 2.7) | |||
| 4.6 (2.7 to 7.8) | 3.7 (2.0 to 7.0) | |||
| Patient hotel services | ||||
| Single room upon request | 1 | 0.001 | 1 | <0.001 |
| 1.1 (0.8 to 1.6) | 1.1 (0.7 to 3.8) | |||
| 2.3 (1.4 to 3.6) | 3.2 (1.7 to 3.1) | |||
| Choice in timing of meals | 1 | 0.006 | 1 | 0.060 |
| 3.2 (1.2 to 8.4) | 2.6 (1.0 to 7.1) | |||
| 5.1 (1.9 to 13.9) | 3.7 (1.3 to 10.8) | |||
*Adjusted for: country (Belgium, Czech Republic, France, Ireland, Poland, Spain), hospital type (university hospital, general teaching hospital, general non-teaching hospital), hospital ownership (public, private not-for-profit, private for-profit), and ward (acute myocardial infarction, appendicitis).
†p Value for Wald statistic.
OR, odds ratio.