| Type 2 diabetes management | Chronic non-malignant pain management | |||
| Visit 1 | Visit 2 | Visit 1 | Visit 2 | |
| First visit | Second visit | Third visit* | Fourth visit† | |
| Visit and practice description | ||||
| Waiting time for the appointment | ||||
| Proportion with no waiting time (%) | 63 | 61 | 65 | 56 |
| Waiting time (min) where waiting time was not zero (SD) | 12.2 (9.6) | 20.8 (23.9) | 16.3 (16.8) | 14.0 (11.6) |
| Length (min) of visit (SD) | 22.7 (11.2) | 16.7 (10.0) | 26.9 (14.1) | 18.4 (9.6) |
| Proportion where the PCP was seen alone (%) | 90 | 90 | 83 | 87 |
| Where catering was needed at the visit (%) | 36 | 28 | 35 | 28 |
| Whether PAs or ARNPs were in the practice (%) | 34 | 18 | 22 | 10 |
| Whether CME participation was intended (%) | 49 | 65 | 36 | 33 |
| Whether MD wanted PAs or ARNPs visited (%) | 100 | 100 | 100 | 100 |
| Location of manual on desk/shelf or easily found (%) | 47 | 37 | 47 | |
| Levels of interest and engagement as perceived by visitors on five-point scales | ||||
| Perceived level of interest in the topic | ||||
| Better than “mildly interested”—Scale point 3 (%) | 90 | 87 | 91 | 97 |
| Ranked as “very interested”—Scale point 5 (%) | 54 | 44 | 55 | 44 |
| Perceived level of participation in the visit | ||||
| Either “good” or “high”—Scale point 4 or 5 (%) | 93 | 91 | 96 | 97 |
| “High participation”—Scale point 5 (%) | 67 | 57 | 61 | 59 |
| Perceived comprehension of the topic material | ||||
| Either “good” or “excellent”—Scale point 4 or 5 (%) | 94 | 98 | 92 | 97 |
| “Excellent”—Scale point 5 (%) | 72 | 66 | 64 | 61 |
| Perceived level of interest in the service | ||||
| Better than “mildly interested”—Scale point 3 (%) | 91 | 95 | 90 | 95 |
| Ranked as “very interested”—Scale point 5 (%) | 53 | 53 | 55 | 51 |
*Includes first visits for 11 primary care practitioners (PCPs) who did not receive any type 2 diabetes visits and a second visit for one PCP who only received one type 2 diabetes visit during the 29-month programme period.
†Includes second visits for four PCPs who did not receive any type 2 diabetes visits and a third visit for one PCP who received one type 2 diabetes visit as well as the first CNP visit during the 29-month programme period.
ARNP, nurse practitioner; CME, continuing medical education; CNP, chronic non-malignant pain; MD, physician; PA, physician assistant.