QI activities or structures considered important and requiring change
| Activities ranked top 3 in importance (/61) | Structures/processes requiring change ranked top 3 (/59) | ||
| Activity | n (%) | Structure/process | n (%) |
| QI education and training | 21 (34.4) | Increase QI resources and dedicated staff | 31 (52.5) |
| Adverse events/incident monitoring | 20 (32.8) | Better use of existing resources/processes | 21 (35.6) |
| Communication/reporting | 20 (32.8) | Engage clinical staff in QI | 18 (30.5) |
| Team/front line staff support | 19 (31.1) | Establish QI structures, processes, and goals | 16 (27.1) |
| Fostering QI culture | 18 (29.5) | Computerised information infrastructure | 13 (22.0) |
| Strategic planning | 14 (23.0) | Establish accountability mechanisms | 12 (20.3) |
| Accreditation | 13 (21.3) | Strengthen role of quality manager | 10 (16.9) |
| Project management | 13 (21.3) | Education and training of all staff | 10 (16.9) |
| Committee chair, member | 11 (18.0) | Improve collection/use of performance data | 8 (13.6) |
| Performance data analysis | 9 (14.8) | Use data to establish goals and activities | 6 (10.1) |
| Identifying best clinical/QI practices | 8 (13.1) | ||
| Patient complaints/satisfaction | 7 (11.5) | ||
| Promoting accountability | 6 (9.8) | ||
| Leadership | 3 (4.9) | ||
| Healthy worklife initiative | 1 (1.6) | ||