Table 5 Five key steps to research resilience (adapted from Cook et al5)
Key research stepsPotential research methods
1. Characterise the gaps in the processAddressing these five key research steps could require the use of human factors methods—for example Task Analysis and Process Mapping, Non-Participant Observational Audit, Safety Culture Surveys and Focus Groups, Subject Matter Expert Interviews, Action Research, Simulation Studies
2. Learn how the gaps develop
3. Understand how particular contexts affect the development of gaps
4. Understand how gaps impact care
5. Understand how experts successfully bridge gaps