Feedback about and learning from error | 3.41 (0.60) | 1.33 to 5.00 | 3.41 (0.31) | 2.41 to 4.08 | 3.35 (0.20) | 2.84 to 3.64 |
Overall perceptions of safety | 3.38 (0.59) | 1.25 to 5.00 | 3.37 (0.27) | 2.67 to 3.87 | 3.38 (0.16) | 3.06 to 3.61 |
Teamwork across hospital units | 2.85 (0.58) | 1.00 to 4.60 | 2.84 (0.21) | 2.42 to 3.49 | 2.85 (0.17) | 2.62 to 3.40 |
Frequency of event reporting | 3.06 (0.90) | 1.00 to 5.00 | 3.05 (0.42) | 1.96 to 4.11 | 2.99 (0.25) | 2.46 to 3.29 |
Supervisor/manager expectations and actions | 3.56 (0.58) | 1.00 to 5.00 | 3.56 (0.22) | 2.96 to 4.21 | 3.56 (0.11) | 3.39 to 3.75 |
Teamwork within units | 3.88 (0.48) | 1.50 to 5.00 | 3.88 (0.19) | 3.41 to 4.36 | 3.88 (0.12) | 3.68 to 4.04 |
Non-punitive response to error | 3.65 (0.62) | 1.00 to 5.00 | 3.64 (0.25) | 3.00 to 4.11 | 3.64 (0.18) | 3.19 to 3.89 |
Smooth transitions | 3.47 (0.68) | 1.50 to 5.00 | 3.47 (0.28) | 2.72 to 4.00 | 3.47 (0.12) | 3.20 to 3.65 |
Openness of communication | 3.79 (0.58) | 1.00 to 5.00 | 3.80 (0.21) | 3.22 to 4.33 | 3.78 (0.11) | 3.62 to 4.01 |
Adequate staffing | 3.61 (0.67) | 1.00 to 5.00 | 3.59 (0.41) | 2.40 to 4.34 | 3.66 (0.23) | 3.29 to 4.16 |
Hospital management support | 2.98 (0.67) | 1.00 to 5.00 | 2.97 (0.25) | 2.33 to 3.52 | 2.97 (0.14) | 2.70 to 3.30 |