Descriptive statistics (n=145, for all variables)
| Period | 2006/2007 | 2007/2008 |
| Total attendances | 166 230 | 170 050 |
| Variable | Mean (SD) or median (Q1, Q3) | Mean (SD) or median (Q1, Q3) |
| Size of practice (total registered patients) | 5903 (3122, 9682) | 6317 (3344, 9685) |
| No of emergency attendances | 872 (586, 1563) | 906 (622, 1575) |
| Rate of emergency attendances (attendances/list size) | 0.18 (0.07) | 0.18 (0.07) |
| Total quality and outcomes framework clinical points | 647 (631 654) | 651 (637 654) |
| Total quality and outcomes framework organisational points | 175 (165 178) | 176 (167 179) |
| Percentage satisfied with phone access | 87 (75 to 94) | 87 (78 to 94) |
| Percentage able to get appointment in 48 h | 89 (83 to 94) | 89 (83 to 94) |
| Percentage able to book 2 days ahead | 71 (52 to 85) | 73 (58 to 87) |
| Percentage able to book with a specific GP | 88 (80 to 93) | 88 (79 to 92) |
| Percentage satisfied with opening hours | 84 (78 to 88) | 81 (76 to 85) |
| Percentage male | 50 (49 to 52) | 50 (49 to 52) |
| Age (percentage of practice populations aged 65+) | 15 (12 to 18) | 15 (12 to 18) |
| Practice deprivation score 2007 | 16 (10 to 32) | 16 (10 to 32) |
| Percentage of population white | 91 (71 to 98) | 91 (71 to 98) |
| Coronary heart disease prevalence (quality and outcomes framework data) | 0.033 (0.029 to 0.038) | 0.033 (0.028 to 0.037) |
| Distance of practice from hospital (miles) | 4.3 (2.3 to 16.2) | 4.3 (2.3 to 16.2) |
| Percentage response rate to access survey | 0.51 (0.43 to 0.57) | 0.47 (0.39 to 0.52) |