Mean trust scores by domain and survey
| Domain | Survey | Mean (N=145) | SD | Minimum | Maximum |
| Dignity and respect | Inpatient | 84.75 | 1.84 | 78.79 | 88.41 |
| Outpatient | 91.18 | 1.83 | 84.59 | 94.56 | |
| A&E | 87.50 | 2.43 | 79.52 | 91.95 | |
| Provision of information | Inpatient | 73.05 | 2.39 | 68.09 | 78.48 |
| Outpatient | 74.07 | 2.35 | 67.75 | 80.19 | |
| A&E | 64.81 | 3.48 | 54.77 | 72.79 | |
| Cleanliness | Inpatient | 87.41 | 2.08 | 81.71 | 93.00 |
| Outpatient | 84.62 | 3.87 | 73.76 | 93.64 | |
| A&E | 75.17 | 5.42 | 55.03 | 84.64 | |
| Confidence in staff | Inpatient | 86.62 | 2.27 | 79.24 | 91.77 |
| Outpatient | 89.65 | 2.13 | 83.38 | 93.28 | |
| A&E | 84.12 | 2.90 | 74.38 | 90.12 | |
| Consistency of communication | Inpatient | 77.73 | 2.57 | 71.57 | 83.49 |
| Outpatient | 91.67 | 2.32 | 83.50 | 96.93 | |
| A&E | 88.19 | 2.98 | 77.69 | 94.54 | |
| Involvement in decisions | Inpatient | 69.61 | 3.27 | 59.85 | 76.44 |
| Outpatient | 81.99 | 3.24 | 69.98 | 88.28 | |
| A&E | 75.95 | 4.17 | 64.12 | 84.65 |
A&E, accident and emergency.