Table 1

CLR during the audit periods

Audit Number1234567
Audit period19–25 November 200714–20 April 20084–10 August 20089–15 February 20093–9 August 20094–10 January 201010–16 January 2011
CLR communication pathwayManualManualMixed manual and automatedAutomatedAutomatedAutomatedAutomated
Total CLR210202188309329309321
Manual calls (%)164 (100)89 (100)Not meaningful153 (58)104 (47)116 (51)102 (46)
CLR communicated directly to physician (%)113 (69)62 (70)Not meaningful245 (93)175 (79)224 (98)217 (98)
Excluded CLR (%)46 (21)113 (55)52 (27)45 (14)107 (32)80 (25)99 (30)
  • Figures represent numbers with percentages in brackets.

  • Audit 3 was held during the transition period from manual to automated pathway, which meant that some CLR were reported manually while others utilised the automated pathway. As such, the percentage of manual calls and the percentage of CLR communicated directly to physician were primarily influenced by the type of CLR; hence, these data were not meaningful in the context of this paper.

  • CLR, critical laboratory results.