1. Working in teams with other health professionals, α=0.81 (items 6, 9, 10) | 5* | Team dynamics and authority/power differences |
6 | Managing inter-professional conflict |
7† | Debriefing and supporting team members after an adverse event or close call |
8† | Engaging patients as a central participant in the healthcare team |
9 | Sharing authority, leadership and decision-making |
10 | Encouraging team members to speak up, question, challenge, advocate and be accountable as appropriate to address safety issues |
2. Communicating effectively, α=0.85 | 11 | Enhancing patient safety through clear and consistent communication with patients |
12 | Enhancing patient safety through effective communication with other healthcare providers |
13 | Effective verbal and nonverbal communication abilities to prevent adverse events |
3. Managing safety risks, α=0.85 | 14 | Recognising routine situations in which safety problems may arise |
15 | Identifying and implementing safety solutions |
16 | Anticipating and managing high risk situations |
4. Understanding human and environmental factors, α=0.84 (items 17, 18) | 17 | The role of human factors, such as fatigue, which effect patient safety |
18 | The role of environmental factors such as work flow, ergonomics and resources, which effect patient safety |
19† | Safe application of health technology |
5. Recognise and respond to reduce harm, α=0.81(items 20, 21) | 20 | Recognising an adverse event or close call |
21 | Reducing harm by addressing immediate risks for patients and others involved |
22† | Disclosing an adverse event to the patient |
23† | Participating in timely event analysis, reflective practice and planning in order to prevent recurrence |
6. Culture of safety, α=0.84 (items 25–27) | 24* | The ways in which healthcare is complex and has many vulnerabilities (eg, workplace design, staffing, technology, human limitations) |
25 | The importance of having a questioning attitude and speaking up when you see things that may be unsafe |
26 | The importance of a supportive environment that encourages patients and providers to speak up when they have safety concerns |
27 | The nature of systems (eg, aspects of the organisation, management or the work environment including policies, resources, communication and other processes) and system failures and their role in adverse events |