Table 3

Final multivariable model, 2007/2008, using negative binomial regression with log of list size as offset, after backward selection process

PredictorSlope (95% CI)p Value (slope)
Index of multiple deprivation0.02 (0.01 to 0.03)<0.0001
Distance from practice to emergency department−0.023 (−0.03 to −0.01)<0.0001
Practice list size−0.0000 (−0.0000 to −0.0000)0.002
Age (percentage 65+)0.008 (−0.002 to 0.018)0.12
Caucasians (%)0.004 (0.001 to 0.007)0.001
Male (%)−1.44 (−3.48 to 0.59)0.17
Percentage of respondents satisfied with phone access−0.005 (−0.009 to −0.001)0.002
Backward stepwise evictions
 Variablep Value when removed from model
 Total quality and outcomes framework patient experience points0.81
 Percentage able to get an appointment within 2 days0.65
 Total quality and outcomes framework organisational points0.50
 Percentage satisfied with seeing a specific person0.40
 Percentage able to book an appointment in advance0.38
 Response rate0.18
 Total quality and outcomes framework clinical points0.17
 Percentage satisfied with opening hours0.78